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Support - TeleWeb Support Steps

When a solution has been implemented and is fully operational, the security of on-going support and servicing is essential to ensure that the solution continues to deliver the required benefits.

Tasc Software provides clients with a comprehensive range of equipment and software servicing with access to 24/7 Internet technical support.

Tasc Software very much view our clients support requirements as a key component to good consumer relationship management. Where a client has additional requirements or special needs, Tasc Software can provide solutions designed to best address the most unique demanding requirements.

Equipment and software servicing and support can be made available based on the clients priority requirements for example, on-site, return to base, Telephone or via the 'Client Support Centre' helping to ensure when possible a minimal down-time for Client.

Tasc Software offers (a brief sample summary):

  • Internet Servicing and Support via our 'Client Support Centre'.
  • Equipment & Software Telephone Technical Support
  • On site Installations, Training, Repairs and Preventive Maintenance
  • Full Service Centre Maintenance, Repairs, Upgrades including, Return to base, authorised Warranty & Dead On Arrival, Swap out equipment servicing and repairs
  • Authorised supply of the Full range of equipment spare parts (Note: All repairs or upgrades should only be carried out by authorised engineers).
  • End User equipment and software training.
  • Software Technical and Project assistance and software development resources.


If you would like to request technical support using our online eSupport Form please click here!

If you would like to login to the Clients Area please click here!

If you would like to use our Favourites Home Page please click here!

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